Insights

Zoho CRM Winter Update: Multi-Organization Support, Improved Forecasting and Reporting Among New Features
Zoho CRM has given a makeover to many of their functions, while adding new ones.

Nucleus Research Names Zoho as One of the Hot Companies to Watch in 2022
According to Nucleus Research, Zoho has shown high levels of performance that sets it up for continuous success in 2022 and beyond.

Zoho CRM Tops PCMag’s Best CRM Software for 2022
Zoho CRM received PCMag’s Editors’ Choice distinction for having “balanced feature sets and thoughtful integration features.”

CRM in 2022: Trends and Predictions
In this article (which has already become our annual tradition), we’ll show you what’s in store for Customer Relationship Management.

Forbes Reviews Zoho One’s Unification Capabilities
As we recently announced, Zoho One has released its 21st version with many interesting and advanced updates that have caught the attention of many, including

Zoho One Expands and Revamps with New Technology
Zoho One, the unified and cloud-based operating system for business, has revealed a major update in its 21st version. This one includes five new apps,

Study Reveals Digital Transformation is Related to Financial Performance
It’s more than safe to say that we live in a digital world. From grocery shopping to work meetings, many of us have a world

Benefits of Using CRM in Businesses
Customer Relationship Management (CRM) systems have been around for years and they’re here to stay. These are constantly renewed to integrate and optimize the business

Live Chat: A Great Tool to Increase Customer Engagement
You’ve probably seen it now in most web pages: a cute and small chat window asking you how they can help you. In fact, you’re