Insights
![](https://interconnecta.com/wp-content/uploads/2021/10/cameras-composition-computer-1483937-300x196.jpg)
Perfectly Balanced: Marketing Automation and Personalization
When we hear the word automation, we immediately think of soulless robots and/or processes. However, if properly mixed, marketing automation and personalization can be “perfectly
![](https://interconnecta.com/wp-content/uploads/2021/10/business-commerce-focus-880840-300x200.jpg)
How Can Zoho One Help Small Businesses?
Picture this: you own a small business. As you already know, no matter the size of a business, it will always have its own challenges
![](https://interconnecta.com/wp-content/uploads/2021/10/adult-b-boss-618613-300x208.jpg)
Zoho Launches an Updated Office Suite
Zoho recently announced some exciting and cool news in Zoholics Mexico City: the launch of a new version of Zoho Office Suite. This release includes
![](https://interconnecta.com/wp-content/uploads/2021/10/beautiful-beauty-crystal-ball-1343299-300x200.jpg)
Experts’ Predictions for CRM in 2019
Feb. 18, 2019 — Predictions… Who doesn’t love them? Recently, a group of CRM experts took a look into the CRM crystal ball (which we
![](https://interconnecta.com/wp-content/uploads/2021/10/Salesforce-Shopping-300x200.jpg)
Salesforce Commerce Cloud’s New Tools Embed, Personalize, and Connect Shopping Experiences
Feb. 4, 2019 — Salesforce has recently announced that it will enable companies throughout its Commerce Cloud platform with tools to bring artificial intelligence, inventory
![](https://interconnecta.com/wp-content/uploads/2021/10/Blueprints-300x271.jpg)
Retrospective: What Zoho CRM Brought in 2018
Jan. 22, 2019 – 2019 is here! Although we’re already moving along with what the new year brings, it’s always good to look back at
![](https://interconnecta.com/wp-content/uploads/2021/10/AI-Jan-3_190502_193153-300x200.jpg)
Zoho Desk Adds Artificial Intelligence After Experiencing New Business Growth
Zoho Desk, a Zoho customer service help desk application, recently announced the addition of features that are enterprise-focused and a new developer platform, all of
![](https://interconnecta.com/wp-content/uploads/2021/10/Apple-keynote-Tim-Cook-September-event-09122018-300x200.jpg)
Tim Cook Calls for GDPR Style Privacy Laws in the U.S.
Engadget reports: Apple CEO and long-time data privacy advocate Tim Cook has made an impassioned speech calling for new digital privacy laws in the US.
![](https://interconnecta.com/wp-content/uploads/2021/10/airport-business-cabinets-236093-300x229.jpg)
IBM is acquiring Red Hat for $34 Billion
IBM has struck a deal to acquire the cloud software company Red Hat for $34 billion. Here are the key points from the deal announcement: