Zoho Desk Implementation Cuts Customer Service Time In Half

The lubrication manufacturing company Lubrication Engineers knew that, as a large company, they needed to streamline their customer service functions. That made them try Zoho Desk, which brought outstanding results to their operations. Watch this testimonial to see how Zoho Desk made a huge impact on their customer service. Paul Grimes, VP of Marketing “I’m […]

Get to Know Zoho CRM (Video)

Digital transformation is in full swing! Are you already in that wave? Or are you considering it? If so, this short introductory video from our partner Zoho will give you a taste of how their CRM works. Zoho CRM is an online Customer Relationship Management (CRM) software that lets you manage your sales, marketing, and […]

Zoho Desk Gets Recognition From Gartner

Great news from Zoho Desk have arrived! Our partner Zoho recently announced that Zoho Desk is the recipient of the Gartner Peer Insights Customers’ Choice for CRM Customer Engagement Center for August 2019. According to Gartner, a leading research and advisory company, this is “a recognition of vendors in this market by verified end-user professionals.” […]

Zoho Analytics Case Study: 100% Customer Satisfaction

Great products bring great results. The applications of our partner Zoho are a clear example of that. With that in mind, we present you a recently published case study by Zoho, which details the success story of the company Mitrefinch after using Zoho Analytics. The Challenge Mitrefinch, a company based in the United Kingdom, provides […]

All-in-One CRM: The New Standard

The conversation around CRM (customer relationship management) is always shifting. Over the past several years, we’ve seen cycles of increased focus on enterprise CRM technology and strategy and periods where the conversation has largely centered on the ways in which small and midsized businesses (SMBs) can utilize these tools to compete with larger corporations. At […]

Zoho Campaigns: Intelligent Email Marketing (Video)

Zoho Campaigns can help you do more besides saving time and efforts. In this webinar from our partner Zoho, you’ll learn how to make your email marketing smarter with the help of Zoho Campaigns. Click play and learn the Zoho way! Are you thinking about using Zoho Campaigns for your email marketing campaigns? Visit our […]

5 Tips for Sending Email Campaigns

Ah, the wonderful world of email marketing campaigns! In a fast-paced, full-of-contents internet world, email campaigns are always a challenge. Anyone who has worked with email campaigns must’ve asked her/himself: Will my content work? Will I get a gazillion of unsubscribes as bad karma for all the email listings I’ve unsubscribed from? Will anyone read […]

Zoho CRM: Deprecation and Sunset of API V1

We have important news about your Zoho CRM! Last year, via email, we informed our customers that version 1 of the API from Zoho CRM would be deprecated due to the launch of version 2, which was launched in February 2018. The deprecation of version API 1.0 already happened on December 31st, 2018, while its […]

InterConnecta Hosts the First Zoho Meetup in Perú

The evening of June 12th, 2019, was very important and memorable for us at InterConnecta, since we hosted in Lima with our partner Zoho the first Zoho User Group in Perú. Under Zoho Meetup, we joined to the Zoho Community initiative. This community includes 30 countries and more than 100 cities with 150,000 active members […]

Notes About Email Deliverability

The world of email marketing can be quite tricky. However, if done properly and by following the right guidelines, you’ll be able to successfully reach and engage your audience to obtain the desired results. Recently, Salesforce published some useful explanations and tips about email deliverability, which we summarize in this article. What is the Difference […]

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