Simplify, save, and grow: The real impact of consolidating your applications with Zoho One
Many companies face the challenge of managing multiple applications for different functions such as sales, marketing, finance, and human resources, which can lead to high costs and fragmented processes. This is where Zoho One emerges as a comprehensive solution, offering a unified platform that promises to simplify operations and reduce costs. In this article, we […]
Zoho News Catch-up: Zoho announces ZIA Agents, CRM improvements, 2025 projection for Creator, new Screening Bot for Recruit, and webinars on SalesIQ, One, and Bookings
Welcome to our catch-up, where you’ll be in the know of all the latest Zoho updates in one place! Zoho announces the new ZIA Agents, digital employees that work for you and boost your productivity. CRM introduces improvements in the product configurator and guided CPQ sales. Learn about the projected launch of Zoho Creator for […]
Implementation of the month: Customer Portal – A new self-management experience
In the constant pursuit of improving the customer experience and optimizing service management, the Customer Portal was implemented exclusively for InterConnecta clients and partners. This portal provides immediate access to invoices, support tickets, project management, and key resources, all in one place.  Challenge  Antes de implementar un Customer Portal, muchas empresas enfrentan los […]
How to gain AI Insights on users in Sprints with Zoho Sheet view
Would you like a clear, real-time view of your team’s performance? Understanding how your team members contribute can make a difference in efficiency and achieving organizational goals. Zoho Sprints has integrated Zia, Zoho’s AI assistant, into the user sheet view of the workspace, providing detailed analytics on user activity and performance. Accessing the Sheet View […]
Zoho News Catch-up: New ‘Queries’ feature in CRM and improvements in WhatsApp Business integration, News in Desk, Social Toolkit in Zoho Social, updates in Analytics and Creator, CRM, Desk, and FSM Webinars
Welcome to our catch-up, where you’ll be in the know of all the latest Zoho updates in one place!  CRM improves access to dynamic data with ‘Queries’ and updates in the integration with WhatsApp Business Calculate costs and metrics with formula fields in Desk Zoho Social introduces the new Social Toolkit to enhance your […]
Implementation of the month: Optimization of home delivery service with Zoho FSM integrated into Zoho CRM and Desk
A leading company in solar panel installation, with over 3,000 employees and a support team of more than 20 people, was facing challenges in managing technical visits and home maintenance. With a fleet of more than 50 service brigades and over 1,000 work orders per month, the lack of a unified system for managing visits […]
How AI in Zoho Forms is transforming form creation
In an environment where digital transformation is key to success, Zoho is at the forefront by integrating artificial intelligence (AI) into all its applications. This innovation not only optimizes business operations but also redefines how organizations manage their processes. At InterConnecta, we are excited to showcase how AI in Zoho Forms is revolutionizing form creation […]
Zoho News Catch-up: Improvements from the last quarter in CRM, New Zoho RPA, Dynamic pre-fill in Forms, Updates in Creator, Webinars for Books, Cliq, and Creator
Welcome to our catch-up, where you’ll be in the know of all the latest Zoho updates in one place!  CRM update for the last quarter of 2024 New Zoho RPA for creating software bots for high-volume automation Dynamic pre-filling in Zoho Forms with webhooks What’s new in Creator: performance, design, and user experience improvements […]
Implementation of the month: Centralization of sales and management of external teams with Sales Portal
A leading company in the renewable energy industry faced significant challenges in managing its external sales teams. With a business model involving multiple agencies and external teams, they lacked a centralized solution to manage leads, opportunities, and sales orders. This situation resulted in inefficiencies, errors, and disorganization, negatively impacting their commercial performance. To address these […]
Zoho Connect and Zia: Creating an efficient and connected workplace with AI
Artificial intelligence (AI) is revolutionizing the employee experience within companies, improving internal communication and fostering a more efficient and connected work environment. Zoho Connect has integrated Zia, its AI assistant, to optimize various aspects of employee interactions. Â Enhancements in communication with AI assistanceZia facilitates the drafting of clear and effective messages, assisting employees in […]
