Zoho News Catch-up: CRM unveils Q2 updates, Desk launches Playground, Commerce 2.0 revamps design and management, Analytics boosts security, Zoho Translate arrives, and webinars on Creator, AI, and Commerce

Welcome to our update, where you’ll stay up-to-date with the latest Zoho news in one place! Zoho CRM presents its Q2 2025 updates Zoho CRM continues to evolve to provide smarter, more integrated, and flexible tools to sales teams. Below we share the most notable new features released for the second quarter of 2025. Sales […]
How artificial intelligence simplifies creating visualizations in Zoho Analytics

Has it ever happened to you that you want to generate charts and reports, but the process turns out to be too complex or takes more time than you have available? Whether you’ve never created data visualizations or you already have experience but are looking for a faster way, this article is for you. Here […]
Digital transformation of the student lifecycle: comprehensive automation with Zoho at a university

An end-to-end digitalization model that increased lead conversion by 30%, reduced commercial response times by 40%, and centralized the student experience with Zoho CRM, Desk, Marketing Automation, and WhatsApp solutions. A Latin American university, founded almost 20 years ago, with 2 campuses in Peru, more than 500 students and an academic offering of 8 undergraduate […]
Tami: Your unified AI operations agent

Ask Tami about business, Zoho, Artificial Intelligence, or InterConnecta 👇🏻 Smart management, faster decisions, measurable impact. Tami, the unified AI agent for business intelligence and automation, connects systems, automates tasks, and smoothly scales operations. It’s not just another bot or one-off solution: it’s the flagship tool in our suite of AI agents, designed to coordinate […]
Smarter hiring: How Artificial Intelligence works in Zoho Recruit

Finding the ideal candidate takes time. Reviewing hundreds of resumes, comparing profiles, following up, and making objective decisions can become a long and exhausting process. But what if you could rely on artificial intelligence to simplify everything without compromising quality or judgment? In Zoho Recruit, this is already a reality thanks to the integration with […]
Zoho News Catch-up: New Ask Zia interface in CRM, Books gets a refresh, Sprints redesigns its mobile app, Recruit updates its Candidate Portal, and webinars on Zoho IoT, Creator, and Agentic AI

Welcome to our catch-up, where you’ll be in the know of all the latest Zoho updates in one place! The new generation of Ask Zia is now available in Zoho CRM Zoho Books gets a revamp: discover the May updates Zoho Sprints Mobile 2.0: agility in your pocket, redesigned Zoho Recruit enhances candidate portal security […]
From call to click: How an AI Agent can reduce manual inquiries by 70% in the Solar Industry

The challenge of maintaining the customer connection from contract signing to post-installation. Solar companies face a constant challenge: providing an efficient and modern post-sales experience that allows customers to feel supported even after installation. In this case, the need was identified to provide end users with a simple tool to quickly resolve questions without fully […]
Case Study: Integration of Zoho CRM, Zoho Analytics and QuickBooks for advanced financial management

A client with active business operations needed to optimize access to and analysis of their financial information, especially related to invoices generated and stored in QuickBooks. The goal was to consolidate this data into their CRM system and obtain detailed reports for decision-making. ChallengeThe company managed its business processes in Zoho CRM, but financial tracking […]
Zoholics USA 2025: Zoho shapes the future with collaborative intelligence, automation, and integrated platforms

From May 13 to 15, the city of Houston became the stage for one of the most anticipated events in the tech ecosystem: Zoholics USA 2025. Over three days, executives, partners, developers, and users from around the world gathered at the George R. Brown Convention Center to discover Zoho Corporation’s latest launches, strategic direction, and […]
IC Assistants: the New Generation of Artificial Intelligence Applied to Zoho

The New Frontier of Productivity with Zoho and AIFor years, at InterConnecta we’ve helped hundreds of companies automate and optimize processes with Zoho. But now we’ve taken a step further: we are developing our own intelligent virtual assistants, trained to interact with the real processes of our clients. This suite of assistants, called IC•Assistants, was […]