Great news from Zoho Desk have arrived! Our partner Zoho recently announced that Zoho Desk is the recipient of the Gartner Peer Insights Customers’ Choice for CRM Customer Engagement Center for August 2019.
According to Gartner, a leading research and advisory company, this is “a recognition of vendors in this market by verified end-user professionals.” In order to make sure that evaluations are fair, the criteria from Gartner is rigorous when recognizing vendors with a high customer satisfaction rate.
Many IT professionals have expressed in product reviews their satisfaction with Zoho Desk. This application is the industry’s first context-aware help desk software that helps businesses focus on customers.
Regarding the Gartner distinction, the Zoho Desk team expressed in their blog that they take “great pride” in it, “as customer feedback continues to shape our products and services.”
At InterConnecta, we are beyond happy and thrilled about this news from our partner Zoho, and we are proud to have such a great product like Zoho Desk as part of our offerings. Congratulations!
Click here to read the full article in Zoho’s blog.