Zoho Desk Implementation Cuts Customer Service Time In Half
The lubrication manufacturing company Lubrication Engineers knew that, as a large company, they needed to streamline their customer service functions. That made them try Zoho Desk, which brought outstanding results to their operations. Watch this testimonial to see how Zoho Desk made a huge impact on their customer service. Paul Grimes, VP of Marketing “I’m […]
Get to Know Zoho CRM (Video)
Digital transformation is in full swing! Are you already in that wave? Or are you considering it? If so, this short introductory video from our partner Zoho will give you a taste of how their CRM works. Zoho CRM is an online Customer Relationship Management (CRM) software that lets you manage your sales, marketing, and […]
Zoho Analytics Case Study: 100% Customer Satisfaction
Great products bring great results. The applications of our partner Zoho are a clear example of that. With that in mind, we present you a recently published case study by Zoho, which details the success story of the company Mitrefinch after using Zoho Analytics. The Challenge Mitrefinch, a company based in the United Kingdom, provides […]
Zoho Campaigns: Intelligent Email Marketing (Video)
Zoho Campaigns can help you do more besides saving time and efforts. In this webinar from our partner Zoho, you’ll learn how to make your email marketing smarter with the help of Zoho Campaigns. Click play and learn the Zoho way! Are you thinking about using Zoho Campaigns for your email marketing campaigns? Visit our […]
InterConnecta Hosts the First Zoho Meetup in Perú
The evening of June 12th, 2019, was very important and memorable for us at InterConnecta, since we hosted in Lima with our partner Zoho the first Zoho User Group in Perú. Under Zoho Meetup, we joined to the Zoho Community initiative. This community includes 30 countries and more than 100 cities with 150,000 active members […]
Zoho MarketingHub: A New Platform for Marketing Campaigns
Last week, we were in Texas at the 2019 edition of Zoholics Austin, which was hosted by our partner Zoho. Like the true Zoholics we are, we were mega excited just to be there! But our excitement grew with all their announcements: their headquarters relocation from Pleasanton, California, to Austin; and the launch of Commerce […]
How Can Zoho One Help Small Businesses?
Picture this: you own a small business. As you already know, no matter the size of a business, it will always have its own challenges and sacrifices. You start dealing with the fact that small businesses have less human and technology resources. Therefore, you must maximize them to their fullest potencial to avoid bottlenecks that […]
Zoho Desk Adds Artificial Intelligence After Experiencing New Business Growth
Zoho Desk, a Zoho customer service help desk application, recently announced the addition of features that are enterprise-focused and a new developer platform, all of this while gaining a 150% growth in new business. These new features are industry-first capabilities that allow businesses to improve agent productivity, manage cross-functional service processes, and integrate customer service […]
Zoho Taken Offline after Registrar Blocks Domain
On Monday, Zoho’s business entire suite was taken offline after TierraNet, their domain registrar, overstepped its attributes and took Zoho.com offline after a series of banale phishing complaints. Zoho counts Columbia University, Netflix, Citrix, Air Canada and the Los Angeles Times as customers. The downtime resulted in nearly 30 million Zoho users being unable to […]