Insights

Zoho MarketingHub: A New Platform for Marketing Campaigns
Last week, we were in Texas at the 2019 edition of Zoholics Austin, which was hosted by our partner Zoho. Like the true Zoholics we

Perfectly Balanced: Marketing Automation and Personalization
When we hear the word automation, we immediately think of soulless robots and/or processes. However, if properly mixed, marketing automation and personalization can be “perfectly

How Can Zoho One Help Small Businesses?
Picture this: you own a small business. As you already know, no matter the size of a business, it will always have its own challenges

Zoho Launches an Updated Office Suite
Zoho recently announced some exciting and cool news in Zoholics Mexico City: the launch of a new version of Zoho Office Suite. This release includes

Experts’ Predictions for CRM in 2019
Feb. 18, 2019 — Predictions… Who doesn’t love them? Recently, a group of CRM experts took a look into the CRM crystal ball (which we

Salesforce Commerce Cloud’s New Tools Embed, Personalize, and Connect Shopping Experiences
Feb. 4, 2019 — Salesforce has recently announced that it will enable companies throughout its Commerce Cloud platform with tools to bring artificial intelligence, inventory

Retrospective: What Zoho CRM Brought in 2018
Jan. 22, 2019 – 2019 is here! Although we’re already moving along with what the new year brings, it’s always good to look back at

Zoho Desk Adds Artificial Intelligence After Experiencing New Business Growth
Zoho Desk, a Zoho customer service help desk application, recently announced the addition of features that are enterprise-focused and a new developer platform, all of

Tim Cook Calls for GDPR Style Privacy Laws in the U.S.
Engadget reports: Apple CEO and long-time data privacy advocate Tim Cook has made an impassioned speech calling for new digital privacy laws in the US.