Perfectly Balanced: Marketing Automation and Personalization
When we hear the word automation, we immediately think of soulless robots and/or processes. However, if properly mixed, marketing automation and personalization can be “perfectly balanced, as all things should be,” like an infamous villain says. This will help to maximize the business objectives without making common mistakes associated to both areas. But, how to […]
How Can Zoho One Help Small Businesses?
Picture this: you own a small business. As you already know, no matter the size of a business, it will always have its own challenges and sacrifices. You start dealing with the fact that small businesses have less human and technology resources. Therefore, you must maximize them to their fullest potencial to avoid bottlenecks that […]
Zoho Launches an Updated Office Suite
Zoho recently announced some exciting and cool news in Zoholics Mexico City: the launch of a new version of Zoho Office Suite. This release includes four cloud-based productivity software applications, all of which have the artificial intelligence assistance of Zia: Zoho Writer, Zoho Sheet, Zoho Show, and Zoho Notebook. One of the key features of […]
Experts’ Predictions for CRM in 2019
Feb. 18, 2019 — Predictions… Who doesn’t love them? Recently, a group of CRM experts took a look into the CRM crystal ball (which we do hope exists) and made their predictions of what we can expect from CRM this year. Feeling curious? Then keep reading and take a glance at the future. You might […]
Salesforce Commerce Cloud’s New Tools Embed, Personalize, and Connect Shopping Experiences
Feb. 4, 2019 — Salesforce has recently announced that it will enable companies throughout its Commerce Cloud platform with tools to bring artificial intelligence, inventory availability services, visual search, and more to a new generation of commerce experiences. These latest developments will empower companies to include innovative commerce experience through voice, phone or social apps, […]
Retrospective: What Zoho CRM Brought in 2018
Jan. 22, 2019 – 2019 is here! Although we’re already moving along with what the new year brings, it’s always good to look back at the accomplishments from yesteryear to keep getting better. That’s what our good friends at Zoho CRM did by sharing their rewind of 2018 which, without a doubt, was an innovative […]
Zoho Desk Adds Artificial Intelligence After Experiencing New Business Growth
Zoho Desk, a Zoho customer service help desk application, recently announced the addition of features that are enterprise-focused and a new developer platform, all of this while gaining a 150% growth in new business. These new features are industry-first capabilities that allow businesses to improve agent productivity, manage cross-functional service processes, and integrate customer service […]
Tim Cook Calls for GDPR Style Privacy Laws in the U.S.
Engadget reports: Apple CEO and long-time data privacy advocate Tim Cook has made an impassioned speech calling for new digital privacy laws in the US. At a privacy conference in Brussels, Cook said that modern technology has resulted in a “data-industrial complex” where personal information is “weaponized against us with military efficiency,” and in a […]
IBM is acquiring Red Hat for $34 Billion
IBM has struck a deal to acquire the cloud software company Red Hat for $34 billion. Here are the key points from the deal announcement: IBM will acquire all of the issued and outstanding common shares of Red Hat for $190.00 per share in cash, representing a total enterprise value of approximately $34 billion. JPMorgan […]
Announcing Zoho CRM 2018: Get Ready To Sell Smarter, Better, Faster.
Introducing Zia Voice The first conversational AI for sales teams An interactive CRM is all you need to make your business smarter. The first conversational AI for sales teams, Zia Voice lets you talk to your CRM through voice or chat. Get access to CRM information that’s timely, contextual, and available, right when you need […]
