InterConnecta Offers Zoho CRM Webinar Series

During April and May, InterConnecta conducted a series of four free live training webinars aimed at Zoho CRM administrators. As Zoho Premium Partners, our purpose was to use all our expertise and resources to help our attendees to succeed by maximizing the management and the potential of all the tools that Zoho CRM offers. Each […]

Zapier Integration for Zoho Desk: Lots of Apps for Lots of Tasks

Nowadays, it’s common for companies to use many products for different tasks. Therefore, it is crucial for those products to integrate flawlessly and without a hassle. When it comes to integrations, Zoho apps always open a window of possibilities to ease the workload. The Zoho Desk software for customer support, which is a context-aware help […]

Zoho Desk Implementation Cuts Customer Service Time In Half

The lubrication manufacturing company Lubrication Engineers knew that, as a large company, they needed to streamline their customer service functions. That made them try Zoho Desk, which brought outstanding results to their operations. Watch this testimonial to see how Zoho Desk made a huge impact on their customer service. Paul Grimes, VP of Marketing “I’m […]

Zoho Desk Gets Recognition From Gartner

Great news from Zoho Desk have arrived! Our partner Zoho recently announced that Zoho Desk is the recipient of the Gartner Peer Insights Customers’ Choice for CRM Customer Engagement Center for August 2019. According to Gartner, a leading research and advisory company, this is “a recognition of vendors in this market by verified end-user professionals.” […]

Zoho Desk Adds Artificial Intelligence After Experiencing New Business Growth

Zoho Desk, a Zoho customer service help desk application, recently announced the addition of features that are enterprise-focused and a new developer platform, all of this while gaining a 150% growth in new business. These new features are industry-first capabilities that allow businesses to improve agent productivity, manage cross-functional service processes, and integrate customer service […]