Insights
Perfectly Balanced: Marketing Automation and Personalization
When we hear the word automation, we immediately think of soulless robots and/or processes. However, if properly mixed, marketing automation and personalization can be “perfectly
How Can Zoho One Help Small Businesses?
Picture this: you own a small business. As you already know, no matter the size of a business, it will always have its own challenges
Zoho Launches an Updated Office Suite
Zoho recently announced some exciting and cool news in Zoholics Mexico City: the launch of a new version of Zoho Office Suite. This release includes
Experts’ Predictions for CRM in 2019
Feb. 18, 2019 — Predictions… Who doesn’t love them? Recently, a group of CRM experts took a look into the CRM crystal ball (which we
Salesforce Commerce Cloud’s New Tools Embed, Personalize, and Connect Shopping Experiences
Feb. 4, 2019 — Salesforce has recently announced that it will enable companies throughout its Commerce Cloud platform with tools to bring artificial intelligence, inventory
Retrospective: What Zoho CRM Brought in 2018
Jan. 22, 2019 – 2019 is here! Although we’re already moving along with what the new year brings, it’s always good to look back at
Zoho Desk Adds Artificial Intelligence After Experiencing New Business Growth
Zoho Desk, a Zoho customer service help desk application, recently announced the addition of features that are enterprise-focused and a new developer platform, all of
Tim Cook Calls for GDPR Style Privacy Laws in the U.S.
Engadget reports: Apple CEO and long-time data privacy advocate Tim Cook has made an impassioned speech calling for new digital privacy laws in the US.
IBM is acquiring Red Hat for $34 Billion
IBM has struck a deal to acquire the cloud software company Red Hat for $34 billion. Here are the key points from the deal announcement:
