Insights
Benefits of Using CRM in Businesses
Customer Relationship Management (CRM) systems have been around for years and they’re here to stay. These are constantly renewed to integrate and optimize the business
Live Chat: A Great Tool to Increase Customer Engagement
You’ve probably seen it now in most web pages: a cute and small chat window asking you how they can help you. In fact, you’re
InterConnecta is Featured in Zoho Partner Spotlight
In celebration of Zoho Corporation’s 25th anniversary, Zoho Latin America has published the Zoho Partner Spotlight video series to share their partners’ testimonials about their
Zoho CRM Releases Canvas: The First CRM Design Studio
Zoho Corporation has just released a groundbreaking update for their Zoho CRM platform that changes the way CRM users in different teams view their data:
Five Tips to Thrive in eCommerce
In today’s world, consumers invest their time and money between brick and mortar stores, online shopping with store pickup, and conventional eCommerce. According to Vijay
Zoho Launches Zoho Analytics 5.0: A Modern Self-Service BI & Analytics Platform
Three years after launching their 4.0 version, Zoho Corporation has just unveiled Zoho Analytics 5.0 with new and game-changing functionalities and updates. These are aimed
Zoho Launches Zoho Contracts
Zoho Corporation has just added a new member to its family of business applications: Zoho Contracts, a Contract Lifecycle Management (CLM) software. This also adds
Three Current CRM Trends for Better Engaging Your Customers
Despite being a 30-year-old technology, the CRM (customer relationship management) industry keeps growing at an astonishing rate. It has proven to be the core of
Technology Will Play an Important Role in Reactivating Tourism
As we’ve already seen, the pandemic has affected many industries, with tourism experiencing a huge impact. Cancellations of national and international flights, massive events postponed
