Welcome to our weekly catch-up, where you’ll be in the know of all the latest Zoho updates in one place. Let’s go!
- Nucleus Research: Zoho CRM is featured as Leader in CRM Technology Value Matrix 2022
- Zoho Analytics classified as Niche Player 2022 Gartner® Magic Quadrant™ for Analytics and Business Intelligence Platforms
- New functions for Zoho CRM, Zoho Analytics, and Zoho Social
Zoho is Named as Leader in Nucleus Research CRM Technology Value Matrix 2022
For the second year in a row, Zoho has been included in the Leader category, demonstrating once again Zoho CRM’s high functionality and flexibility in customizations. Plus, it has been a constantly reliable CRM platform for customers worldwide. And these are just some of the key characteristics that have made some usual competitors fall outside the Value Matrix. Read the Nucleus Research report.
Zoho Recognized as a Niche Player in 2022 Gartner® Magic Quadrant™ for Analytics and Business Intelligence Platforms
Zoho Analytics makes its Gartner debut thanks to its CX: Gartner Peer Insight reviewers found that the overall experience with the vendor is above average in comparison to other Magic Quadrant vendors. Gartner also praised Zoho Analytics’ natural language query: the AI Ask Zia functionality lets users to ask questions about their data in natural language. It also supports complex analytical questions by using words like “rank,” “compare,” “predict” or “convert,” as well as automatically handling time reasoning. Read the Gartner report.
Other Zoho Analytics Updates
New Features
- Zoho Analytics now seamlessly integrates with Shopify to provide detailed analytics of your e-commerce information.
- Webhooks can now be leveraged to trigger alert notifications or custom workflows when data alert conditions are met.
Enhancements
- While importing data from other Zoho Analytics workspaces, the columns’ data type will also be retained as in the source workspace.
- The authentication mechanism for Jira Software Cloud has been changed from being key based to OAuth mode.
- White Label users can now do the domain mapping and domain verification from Zoho Analytics’ user interface itself. This allows to configure the White Label Solution in a secured and user-friendly way.
- Email views from organization email addresses (besides to the default notifications@zohoanalytics.com). You’ll be able to add multiple email addresses as Organization email address, and email reports and dashboards using these addresses.
- The Zoho Analytics’ Dependency Details option for the views has been improved
- Views now include the Dashboards where the view is embedded.
- Table includes immediate child table.
- Query Table now has multiple level parent tables and child tables.
- Dependency details can be invoked from Explorer and Model Diagram.
- Zoho Analytics now supports importing Keyhole Markup Language (KML) files as spatial data file to create Geo visualization.
- DataPrep functionalities are now available while importing from another Zoho Analytics workspace.
- Data Snapshot History: it will be now maintained only for 45 days.
- Delete rows and columns from tables using the keyboard delete option.
Zoho CRM
Translation options are now available for modules, subforms, and related lists. Learn more.
Zoho Social
The multichannel social media management platform now has the photo editor option. This allows to customize an image to fit the size requirements for each social channel. Learn more and watch the tutorial.
That’s all for now, IC readers! See you next week for more Zoho updates from InterConnecta!
