Perfectly Balanced: Marketing Automation and Personalization

When we hear the word automation, we immediately think of soulless robots and/or processes. However, if properly mixed, marketing automation and personalization can be “perfectly balanced, as all things should be,” like an infamous villain says. This will help to maximize the business objectives without making common mistakes associated to both areas. But, how to […]

Zoho Launches an Updated Office Suite

Zoho recently announced some exciting and cool news in Zoholics Mexico City: the launch of a new version of Zoho Office Suite. This release includes four cloud-based productivity software applications, all of which have the artificial intelligence assistance of Zia: Zoho Writer, Zoho Sheet, Zoho Show, and Zoho Notebook. One of the key features of […]

Zoho Desk Adds Artificial Intelligence After Experiencing New Business Growth

Zoho Desk, a Zoho customer service help desk application, recently announced the addition of features that are enterprise-focused and a new developer platform, all of this while gaining a 150% growth in new business. These new features are industry-first capabilities that allow businesses to improve agent productivity, manage cross-functional service processes, and integrate customer service […]