Location: Remote
Title: Business Development Executive
Type: Full-Time
Requirement: Fluent in English and Spanish
Who we Are
InterConnecta is a leading global Zoho consulting services optimizer and a Zoho Advanced Partner. For more than a decade, we’ve helped academic institutions, government agencies, and non-profit organizations; as well as small, mid-sized, and large businesses in many industries around the world to connect and optimize their workflows in the cloud with Zoho.
Qualifications
Basic Qualifications
- Systems Engineering, Industrial Engineering, International Business, Administration, or related college degree.
- Proven 3 to 4 years minimum experience in selling software licenses and implementation.
- Proven experience with CRM, ERP, RPA, BI systems, enterprise databases or other cloud-based systems.
- Experienced in selling to multiple industries with a clear understanding of their complete business processes and integrating multiple platforms via API.
Preferred Qualifications & Responsibilities
- Develop a deep understanding of each customer’s business and industry, including familiarity with their digital business objectives and departmental structure, across multiple industries of varying size.
- Be a customer advocate and develop a trusted advisor relationship with the customers you support to continue to drive the value of our products and services.
- Proactively manage the success of our customers through various means of communication including phone calls, emails, newsletters, and meetings.
- Control the sales lifecycle process by managing, prospecting, qualifying, and holding daily meetings with potential customers from start to close.
- Document follow-up activities and maintain integrity of information for all activities in Zoho CRM throughout the entire marketing-to-sales lifecycle.
- Coordinate with marketing to monitor the responses generated from monthly campaigns.
- Create and provide progress reports within the CRM for commercial objectives.
- Prepare, submit, and negotiate quotes and proposed contracts for customer acceptance.
- Maintain customer satisfaction through service and follow-through, and listen to customers for new opportunities to upsell solutions, as well as consistently expand your portfolio with new customers.
- Ensure customer resolution and expectations are met or exceeded when handling license renewals, upgrades, and general support.
- Develop local networking connections. It is preferred to have an existing portfolio of corporate customers in Perú or other Latin American countries.
- Attain new customer referrals whenever possible.
- When appropriate, ask existing customers for positive quotes to be used for InterConnecta marketing purposes.
Professional Skills
- Professional management of interpersonal relationships and excellence in negotiation skills.
- Advanced English and Spanish proficiency.
- Consistent up-to-date knowledge about changes and developments in the industry, particularly Zoho.
- Ability to travel as needed.
Benefits
- By joining InterConnecta, you will be part of a horizontal and multicultural organization, where everyone is treated equally.
- Flexible hours (Monday thru Friday).
- Remote work for healthy work/life balance.
- Paid holidays, vacations, and personal/sick time.
- Maternity and paternity leave.
- Possible other benefits based on location.
Compensation: Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.
Equal Employment Opportunity
InterConnecta is an Equal Opportunity Employer. No one will be discriminated against because of their differences, such as age, disability, race, creed, ethnicity, gender, genetics, marital or family status, religion or any other basis as protected by law.
InterConnecta is committed to providing veteran employment opportunities to our service people.
