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Zoho News Catch-up: New ‘Queries’ feature in CRM and improvements in WhatsApp Business integration, News in Desk, Social Toolkit in Zoho Social, updates in Analytics and Creator, CRM, Desk, and FSM Webinars

Welcome to our catch-up, where you’ll be in the know of all the latest Zoho updates in one place!   CRM improves access to dynamic data with ‘Queries’ and updates in the integration with WhatsApp Business Calculate costs and metrics with formula fields in Desk Zoho Social introduces the new Social Toolkit to enhance your […]

Implementation of the month: Optimization of home delivery service with Zoho FSM integrated into Zoho CRM and Desk

A leading company in solar panel installation, with over 3,000 employees and a support team of more than 20 people, was facing challenges in managing technical visits and home maintenance. With a fleet of more than 50 service brigades and over 1,000 work orders per month, the lack of a unified system for managing visits […]

How AI in Zoho Forms is transforming form creation

In an environment where digital transformation is key to success, Zoho is at the forefront by integrating artificial intelligence (AI) into all its applications. This innovation not only optimizes business operations but also redefines how organizations manage their processes. At InterConnecta, we are excited to showcase how AI in Zoho Forms is revolutionizing form creation […]

Zoho News Catch-up: Improvements from the last quarter in CRM, New Zoho RPA, Dynamic pre-fill in Forms, Updates in Creator, Webinars for Books, Cliq, and Creator

Welcome to our catch-up, where you’ll be in the know of all the latest Zoho updates in one place!   CRM update for the last quarter of 2024 New Zoho RPA for creating software bots for high-volume automation Dynamic pre-filling in Zoho Forms with webhooks What’s new in Creator: performance, design, and user experience improvements […]

Implementation of the month: Centralization of sales and management of external teams with Sales Portal

A leading company in the renewable energy industry faced significant challenges in managing its external sales teams. With a business model involving multiple agencies and external teams, they lacked a centralized solution to manage leads, opportunities, and sales orders. This situation resulted in inefficiencies, errors, and disorganization, negatively impacting their commercial performance. To address these […]

Zoho Connect and Zia: Creating an efficient and connected workplace with AI

Artificial intelligence (AI) is revolutionizing the employee experience within companies, improving internal communication and fostering a more efficient and connected work environment. Zoho Connect has integrated Zia, its AI assistant, to optimize various aspects of employee interactions.   Enhancements in communication with AI assistanceZia facilitates the drafting of clear and effective messages, assisting employees in […]

How Green Computing can save your business thousands

Every day, businesses rely more on technology to sustain their operations, yet few stop to assess the economic impact of maintaining traditional, unsustainable systems. Inefficient data centers, uncontrolled energy consumption, and outdated infrastructures not only harm the environment but also represent significant hidden costs.   A technology infrastructure that does not prioritize sustainability generates unnecessary […]

Zoho News Catch-up: Tracking KPIs and improvements with Zia GPT in Desk, SalesIQ with multiple WhatsApp accounts, and updates in Cliq 6.0, Zoho CRM for Everyone webinars, Analytics, and CRM

Welcome to our catch-up, where you’ll be in the know of all the latest Zoho updates in one place! Track individual and team performance with essential KPI metrics in Desk New features and enhancements in Desk integration with Zia powered by GPT Multiple Whatsapp Business Accounts compatible with Sales IQ Zoho Cliq 6.0: simpler, faster […]

Implementation of the month: Optimization in Sales and Dispatch management

In this edition of Implementation of the Month, we highlight a comprehensive solution designed by the InterConnecta team for a retail chain facing significant operational challenges. Manual processes and fragmented tools hindered inventory management, prolonged transaction times, and complicated dispatch coordination from multiple warehouses, impacting the customer experience.   Challenge:The company faced multiple obstacles in […]

How Artificial Intelligence in Zoho Cliq is revolutionizing business communication

Efficient communication is the heart of any successful team. However, keeping up with conversations, coordinating tasks, and avoiding misunderstandings can become a daily challenge. This is where Zoho Cliq steps in with its artificial intelligence (AI) integration, offering practical solutions that make work simpler and more efficient.   At InterConnecta, we believe in maximizing the […]