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Salesforce and Google Partner to Connect Sales, Marketing and More for Business

Published by InterConnecta on

  One of the most important features of today’s collaborative workforce is access. And when two of the largest companies in their respective fields form a partnership to address this very point, it highlights its importance. Google (NASDAQ:GOOGL) and Salesforce (NYSE:CRM) have formed a strategic partnership to give their customers a smarter and more collaborative experience in  Read more

The CRM State of the Union: It’s Time for Empathy with the Customer

Published by InterConnecta on

  With consumers now in control of the conversation, businesses must start approaching the customer as a lifelong relationship that needs to be nurtured. Amazon’s purchase of Whole Foods over the summer wasn’t just another notch on its belt. It showcases a trend that is consuming the marketplace. We no longer live in the Age  Read more

10 Signs Your CRM System Needs an Overhaul

Published by InterConnecta on

Poor data quality, broken add-ons, and ineffective integrations are just a few of the tell-tale signs that you may need to refresh your CRM system — or scrap it altogether and start anew. Nothing lasts forever and that includes CRM implementations. At first, your CRM system won praise for increasing productivity. Over time, the story has changed.  Read more

Announcing Zoho SalesInbox for Salesforce

Published by InterConnecta on

Salespeople’s daily lives revolve around two apps: email and CRM. They use email for communicating internally and, most importantly, with prospects and customers. They use CRM for tracking their pipeline, managing contact information, forecasting and prioritizing their activities. Since email and CRM are indispensable for every salesperson, doesn’t it make sense for both these tools to work together? It’s  Read more

SalesInbox: The new email plugin from Zoho for Salesforce

Published by InterConnecta on

Zoho SalesInbox uses customer data in Salesforce Sales Cloud to automatically prioritize customer conversations Image: Zoho SalesInbox Enterprise software company, Zoho, has launched Zoho SalesInbox, an email plugin for Salesforce, designed for salespeople that works with Gmail, Exchange, Yahoo! Mail, Zoho Mail and other standard email services. SalesInbox uses customer data in Salesforce Sales Cloud to automatically prioritize  Read more

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