- The new generation of Ask Zia is now available in Zoho CRM
- Zoho Books gets a revamp: discover the May updates
- Zoho Sprints Mobile 2.0: agility in your pocket, redesigned
- Zoho Recruit enhances candidate portal security and experience
- Webinars on Zoho IOT Creator and Agentic AI
The new generation of Ask Zia is now available in Zoho CRM
Your AI assistant, now more intuitive and conversational

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Zoho has completely redesigned the Ask Zia experience in Zoho CRM, taking your database interaction to the next level. This update turns your AI assistant into a more precise, helpful, and proactive conversational tool. The interface now organizes responses into three key dimensions: Insights, Help, and Action.
Insights that speak in context
You can now get automated analysis and KPIs just by asking a question. Ask Zia interprets complex queries and responds with visual, easy-to-understand insights, highlighting trends, comparisons, or key figures. For example: “How did monthly sales evolve last quarter?â€

(image via Zoho)

(image via Zoho)

(image via Zoho)
Help that guides your next step
Beyond just showing data, Ask Zia provides contextual help, offering useful suggestions based on what you’re asking: create a report, apply additional filters, or save the query as a custom view.

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Take action directly from the chat
One of the biggest highlights: you can now take action immediately within the conversation. Need to update a deal, create a task, or send an email? Ask Zia allows it without switching screens. This speeds up processes and improves the efficiency of your sales team.

(image via Zoho)

(image via Zoho)
With this new version, Ask Zia becomes a key ally to transform how you query, understand, and manage information in your CRM.
If you haven’t tried it yet, now is the time to discover how Ask Zia can help you act faster and with more clarity.
Zoho Books gets a revamp: discover the May updates
This month, Zoho Books introduces new tools that enhance accounting, logistics, and reporting management. You can now further customize your workflows, automate controls, better organize your documents, and carry out more precise tracking. Here are the most relevant features:
Module-level approval
A new option allows you to trigger approval workflows directly from the module, without complex rules. This enables teams to validate documents faster and in a more controlled way within specific processes.

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Custom field support for recurring journals
You can now add custom fields to recurring journals, allowing you to tailor entries to your operation’s needs—like tax references, internal codes, or project data.
Filter and add report tags as columns
You can now include columns based on custom tags and apply filters to see only records that match a category, project, or transaction type. This facilitates more segmented and in-depth analysis.

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Filter and view unsent sales orders
From the sales orders module, you can now apply a filter to view only orders that haven’t been shipped yet. This speeds up logistics management and improves tracking of pending deliveries.
New column for retainer withdrawal status
A column has been added to show the retainer withdrawal status in the corresponding module, providing clearer monitoring of retentions and their progress in the compliance process.
Allocate landing cost to multiple invoices
If a shipment includes multiple documents, you can now distribute the landing cost across several invoices. This improves the accuracy of real product cost calculations, especially in import or international purchase processes.

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Zoho Inventory plugin updates
If you use Zoho Inventory integrated with Zoho Books, you now have improved synchronization for inventory, billing, and purchase orders, optimizing traceability between accounting and logistics modules.

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These updates are now available in your Zoho Books account. If you need help setting them up or want to tailor them to your tax and operational structure, InterConnecta can guide you through the process.
Zoho Sprints Mobile 2.0: agility in your pocket, redesigned
Zoho introduces version 2.0 of its mobile app for Zoho Sprints, completely redesigned to support work on the go. This update enhances the user experience and adds key features for teams using agile methodologies from anywhere.
A brand new user interface
The mobile app has been fully redesigned with a more modern and fluid interface. You can now easily navigate through your boards, tasks, and sprints. The design is optimized for efficient project management even outside the office.

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Revamped boards with Swimlanes
The task boards have been fully upgraded. You can now use Swimlanes—a highly requested feature that lets you organize work by users, priority, or tags directly on your mobile device.

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Scrollable sheet view
With the new scrollable sheet view, you can explore work items like a continuous sheet, scrolling vertically between tasks without switching screens. This view is ideal to get a complete snapshot of the sprint or backlog without interruptions.
A global feed to keep you informed
The new app includes a global feed where all relevant activity is displayed in one place. Task updates, comments, status changes, or mentions appear chronologically so you don’t miss anything important, even when managing multiple projects.

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Custom workflows in the palm of your hand
You can now view and use custom workflows directly from your mobile. This means adapting your processes with custom statuses, validations, and transitions without needing to access the web version. Zoho Sprints Mobile 2.0 fully reflects your business logic—wherever you are.

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The new version offers faster load times and a more stable experience. The development team has optimized performance so you can check updates, log time, or move tasks between columns without delays or interruptions.
Update your app
If you’re already using Zoho Sprints, you can update to version 2.0 via the Google Play Store or Apple App Store. And if you haven’t installed the app yet, now is a great time to explore how it can help your team stay aligned no matter where they work from.
Zoho Recruit enhances candidate portal security and experience
Zoho Recruit introduces new features aimed at simplifying applicant access and strengthening admin security. This update blends convenience and control with three key improvements.
Passwordless login via OTP
Candidates can now access the portal without needing to create or remember a password. They simply enter their email address to receive a one-time password (OTP), enabling quick and secure login. This feature simplifies access and lowers entry barriers for applicants.

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Federated login for the Candidate Portal
The portal now allows candidates to log in using their existing Google, Facebook, or LinkedIn accounts. This federated login (SSO) integration provides a smoother experience and removes the need to manage new credentials for each application.

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Multi-factor authentication (MFA) for admins
Additionally, multi-factor authentication (MFA) has been added for Zoho Recruit admin users. This feature requires a second verification step during login, adding an extra layer of security to protect system settings and candidate data.

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These new options are now available and can be activated from the Zoho Recruit settings. If you want to improve the candidate experience and strengthen your hiring environment’s security, you can now enable these features in your account.