Implementation of the month: Optimization of home delivery service with Zoho FSM integrated into Zoho CRM and Desk

A leading company in solar panel installation, with over 3,000 employees and a support team of more than 20 people, was facing challenges in managing technical visits and home maintenance. With a fleet of more than 50 service brigades and over 1,000 work orders per month, the lack of a unified system for managing visits […]