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The Martial Arts Of Customer Relationship Management

  Posted by Ryan Nichols on TechCrunch After spending six years with startups in the ecosystem, I’ve spent the last six months as an EIR at Foundation Capital. One of the things I hear repeatedly from entrepreneurs as they illustrate their startup’s potential is their plan to “disrupt Salesforce.” Of course, Salesforce is still the one  Read more

Facebook’s Playbook For Monetizing Messenger And WhatsApp

  Posted by Josh Constine on TechCrunch With 700 million Messenger users, investors are eager to see Facebook earn money on the platform. But Zuckerberg put the brakes on those expectations today during the Q2 earnings call, explaining that Messenger and WhatsApp will run the same monetization playbook as Facebook and the News Feed: Get  Read more

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