CRM in 2020: Trends and Predictions

New year, new CRM trends! Learn what the experts say about the future of CRM in 2020 and how the new trends can help improve your business.
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Zoho One Adds Zoho Orchestly Platform

Zoho Orchestly is a business orchestration platform that helps automate workflows, enforce compliance, provide visibility, and cut out inefficiencies.
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Zoho Reaches 50 Million Business Users

Zoho hits the milestone of 50 million business users globally and introduces WorkDrive, an online file management software.
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Zoho Desk Gets Recognition From Gartner

Zoho recently announced that Zoho Desk is the recipient of the Gartner Peer Insights Customers’ Choice for CRM Customer Engagement Center for August 2019.
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All-in-One CRM: The New Standard

There has been one sizable shift which has developed slowly but is really picking up steam in 2019: the move toward all-in-one CRM solutions.
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Zoho CRM: Deprecation and Sunset of API V1

Last year, via email, we informed our customers that version 1 of the API from Zoho CRM would be deprecated due to the launch of version 2, which was launched in February 2018. Here we explain how this affects your Zoho CRM.
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InterConnecta Hosts the First Zoho Meetup in…

June 12th, 2019, was very important and memorable for us at InterConnecta, since we hosted in Lima with our partner Zoho the first Zoho User Group in Perú. Under Zoho Meetup, we joined to the Zoho Community initiative.
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Zoho Integrates Notebook and Mail

This new integration from Zoho allows you to access your notes directly from your mailbox.
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Zoho MarketingHub: A New Platform for Marketing…

MarketingHub provides marketing coordination across the proliferating digital marketing channels.
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Zoho Launches an Updated Office Suite

The new version of Zoho Office Suite includes four cloud-based productivity software applications, all of which have artificial intelligence assistance.
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Cloud

Cloud Solution for Healthcare Clinics

With more than 70,000 surgeries since its establishment, Manhattan LASIK needed to simplify and automate their patient admission process.

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Automation

Better, Faster Customer Support

Customer support software implementation for public institutions.

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