Family Residences and Essential Enterprises (FREE)

Government & Nonprofit


One of the largest providers of services for people with developmental and intellectual disabilities. Assisting more than 3,000 individuals across Long Island & New York City.

The Challenge

  • Design and build a FREE centralized data management reporting platform with a customized user portal and integration of advanced reporting features.
  • Create a diagram of the process and data flow within FREE.
  • Access various disparate siloed data, spreadsheets, and other FREE multi location operational environments for review on synchronicity. Assure transference into CRM.
  • 30+ unique data entry forms/varied per multiple organizations in various locations.

The Solution

  • InterConnecta PRM solution was used.
  • Configure server to InterConnecta CRM/PRM guidelines.
  • Finalize installation of the FREE applications and required components, and configure basic settings.
  • Include the specifications detailed in the Discovery Document.

The Results

Real time visibility of all operational and required organizational KPI's across various disparate locations and service offering. All information is relayed via custom executive dashboard reports in real time and per request.

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