Electrowerke

Energy

Electrowerke

Electrowerke is a Peruvian company specialized in electrical substation equipment with over 18 years of experience. They specialize in support, consulting, post-sales service and installation, and distribution of international brands.

The Challenge

  • Sales Management lacked centralized visibility on the activities of the Sales Team. Their Sales Force does not have the necessary tools to access customer information and record new data about customer interaction.
  • Electrowerke needed to have a centralized cloud system for their mobile Sales Force to access customer's information from anywhere, including a smartphone application.

The Solution

  • Implementation of Zoho CRM Enterprise Edition for greater visibility on the Sales Team’s calendar.
  • Creation of real-time report control panels custom designed for the Electrowerke’s different types of users.
  • Implementation of Zoho Projects and Zoho Reports, allowing users to create a project when an Opportunity is closed in Zoho CRM and to visualize project statistics through reports.
  • Implementation of Zoho Books, allowing the accounting team to register payments associated to the project.

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