Announcing Zoho CRM 2018: Get Ready to Sell Smarter, Better, Faster.


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Announcing Get Ready To Sell Smarter, Better, Faster.   Introducing Zia Voice The first conversational AI for sales teams An interactive CRM is all you need to make your business smarter. The first conversational AI for sales teams, Zia Voice lets you talk to your CRM through voice or chat. Get access to CRM information  Read more

The all-new Zoho Campaigns is here!

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The new Zoho Campaigns has been designed to deliver highly customized messages to your subscribers. Email marketing is no longer a simple, one-message-fits-all activity. Today it is a complex exercise which requires understanding your subscribers’ behavior and interests in order to see results. Targeted, relevant, and personalized messages are the way to make every subscriber  Read more

Introducing the New Zoho CRM Plus : The world’s most powerful customer engagement suite

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  Earlier this month, Zoho announced the new Zoho CRM Plus, an upgraded version of Zoho’s all-in-one customer engagement suit specifically designed to improve the user’s experience. Let’s have a look at the company’s official announcement.   The New Zoho CRM Plus is finally here. We love the cleaner, faster, better UI – and we think  Read more

Convert social chatter into actionable leads

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  Customers these days can come from anywhere. According to a survey by DemandWave, social media is one of the better lead generation channels,accounting for about 55% of the business involved. Many potential customers navigate to an organization’s page on platforms like Facebook, Twitter, and Google+. While there, customers tag the business in posts, like their pages,and share posts where the business is mentioned. Because social media makes it easy for potential customers and  Read more

Announcing Zoho Sprints – Ship your best products with agile planning and tracking

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  Over the last ten years, businesses from every industry, including those that build software, have been using Zoho Projects to successfully manage their work. When we looked at the agile methodology, we saw that the planning, tracking, and reporting was quite nuanced and specialized. Clearly, we needed to build a dedicated tool to accommodate this. So we went back  Read more

Zoho CRM for Gmail & Inbox – A Chrome Extension To Make Your Sales Tasks Easier

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  Email is the most essential part of your work life. Especially for your sales team, since each new inquiry means a new business opportunity.  According to a report by Radicati Group, almost 2.4 million emails are sent every second. One can only imagine how many emails we personally end up sending or receiving every day. For a business trying to keep up  Read more

Zoho Desk — The Industry’s First Context-Aware Help Desk Software

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  Get to know more about Zoho Desk, the first context-aware customer support software that presents customer issues against the broader context of their prior activities and interactions.  Almost twenty years ago, Zoho started out as a company that built software for modems and routers. Our customers were network engineers with deep technical knowledge who rarely  Read more

Activities Analytics for Zoho CRM using Zoho Reports

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    Keeping track of activities handled by sales reps—the tasks, events, and calls made to prospects—is a crucial aspect of CRM. Every phone conversation, email, and other pre- and post-sale communication is logged in the activities module of the software. Sales managers and sales reps need insight on activities taking place as a part  Read more

Announcing Zoho SalesInbox for Salesforce

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Salespeople’s daily lives revolve around two apps: email and CRM. They use email for communicating internally and, most importantly, with prospects and customers. They use CRM for tracking their pipeline, managing contact information, forecasting and prioritizing their activities. Since email and CRM are indispensable for every salesperson, doesn’t it make sense for both these tools to work together? It’s  Read more