InterConnecta Blog

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Salesforce and Google Partner to Connect Sales, Marketing and More for Business

November 17, 2017

  One of the most important features of today’s collaborative workforce is access. And when two of the largest companies in their respective fields form a partnership to address this very point, it highlights its importance. Google (NASDAQ:GOOGL) and Salesforce (NYSE:CRM) have formed a strategic partnership to give their customers a smarter and more collaborative experience in  Read more

Make Smart Business Decisions with Advanced Help Desk Analytics

November 2, 2017

  With pricing no longer the distinguisher it used to be, customer service has become the key differentiator that can set your business apart. Evidently, good customer service is paramount. “In 2017, 89% of businesses will compete mainly on customer experience.” – Gartner   Software solutions like Zoho Desk help you deliver top quality customer service. However, deploying a  Read more

Convert social chatter into actionable leads

October 30, 2017

  Customers these days can come from anywhere. According to a survey by DemandWave, social media is one of the better lead generation channels,accounting for about 55% of the business involved. Many potential customers navigate to an organization’s page on platforms like Facebook, Twitter, and Google+. While there, customers tag the business in posts, like their pages,and share posts where the business is mentioned. Because social media makes it easy for potential customers and  Read more