G2 Crowd’s Business Intelligence Tools Review
Business Intelligence Products
The Winter 2016 Business Intelligence Grid℠ Report revealed these high level insights about the Business Intelligence software market as a whole:
Raising the Stakes — Several products pushed the envelope in terms of overall satisfaction for this report. InsightSquared and Phocas Software pulled away from the pack while several products fell from Leaders or High Performers to Contenders and Niche products since the Summer 2015 report.
Vying for Leader Status — When only considering how products serve small businesses and mid-market companies (less than 1000 employees), no product has gained enough market presence to be considered a Leader. Several products are performing well as High Performers among either or both customer segments.
Smooth Business Relationships — The ease of doing business with BI vendors improved to a high 87% average satisfaction in this report.
Easy Intelligence — Ease of setup and ease of use were the main concerns among reviewers across products. BI with out-of-the-box data connectors and self-service analytics were the ideal applications described by users. Ease of use averaged at 84% satisfaction while ease of setup averaged 78%.
Features with Room to Improve —BI’s lowest rated features on average were predictive analytics (73% satisfaction), automodeling (75%), and mobile BI (77%).
Posted by G2 CROWD